Shipping policy


At Ashton Care, we are committed to delivering your order quickly, safely, and efficiently.

Shipping Origin

All orders are shipped from our fulfillment center located in Delaware, USA.

Shipping Coverage

We currently ship to the United States and Canada only.
International shipping to other countries is not available at this time.

Processing Time

Orders are processed and dispatched within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Time

We offer standard shipping via USPS, UPS, or FedEx, depending on your location and order size.

  • United States: 3–7 business days

  • Canada: 7–14 business days (may vary depending on customs and location)

  • Tracking information will be provided via email once your order has shipped.

Shipping Fees

  • United States: Free shipping on all domestic orders

  • Canada: Shipping fees are calculated at checkout based on order weight and location

Delays & Exceptions

While we strive to ensure timely delivery, please note that shipping times may vary due to carrier delays, customs clearance (for Canada), weather conditions, or seasonal demand.

For any questions about your order or shipping status, contact us at support@ashton-care.com.